Pala Housing Resource Center

Pala Housing
Resource Center

SMS Privacy Policy

SMS Privacy Policy for Mass Text Messaging

  1. Introduction
  2. This SMS Privacy Policy explains how Pala Band of Mission Indians collects, uses, and protects your personal information when you subscribe to and use our SMS services. By subscribing to our SMS service, you agree to the terms of this policy.

  3. Information We Collect
    • 2.1. Personal Information
    • When you subscribe to our SMS services, we may collect personal information, including but not limited to:

      • Your mobile phone number
      • Your name (if provided)
      • Preferences or interests related to our services and events
    • 2.2. Usage Data
    • We may collect information about your interaction with our SMS services, including:

      • The date and time of messages sent and received
      • Message content
      • Response patterns and engagement metrics
  4. How We Use Your Information
    • 3.1. Service Provision
    • We use your personal information to:

      • Deliver the SMS messages and services you have requested
      • Provide customer support
      • Improve and customize our SMS services
    • 3.2. Communication
    • We may use your information to:

      • Send you important updates and information about our services and events
      • Notify you of promotions, offers, or events that may be of interest to you
    • 3.3. Analytics
    • We may use aggregated, anonymized data to:

      • Analyze the effectiveness of our SMS campaigns
      • Improve our services and user experience
  5. Sharing Your Information
    • 4.1. Third-Party Service Providers
    • We may share your information with trusted third-party service providers who assist us in delivering SMS services. These providers are obligated to protect your information and use it only for the purposes specified by us.

    • 4.2. Legal Requirements
    • We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  6. Security of Your Information
  7. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.


  8. Your Rights
    • 6.1. Opt-Out
    • You can opt-out of receiving SMS messages from us at any time by following the instructions provided in the SMS messages or by contacting us directly.

    • 6.2. Access and Correction
    • You have the right to access, update, or correct your personal information. If you need assistance, please contact us at helpdesk@platribe.com

  9. Changes to This Policy
  10. We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and, where appropriate, by other means. Your continued use of our SMS services after such changes have been made constitutes your acceptance of the new policy.

  11. Contact Us
  12. If you have any questions or concerns about this SMS Privacy Policy, please contact us at:

    Pala Band of Mission Indians
    35008 Pala Temecula Rd, PMB 50
    Pala, CA 92059

    Maria Villegas
    760-292-6272